Growing my Business
- Enable Growth

Taking the pain out of international expansion

8 November 2024

Article

Article

Find out how HSBC is helping outsourcing and offshore services provider Emapta continues its growth.

Helping businesses expand overseas is mission critical for Emapta. As a premium outsourcing provider, it connects growing businesses with offshore talent, handling the recruitment, payroll and corporate infrastructure to ease the burden of managing dedicated offshore staff. The business has grown rapidly in recent years, supporting over 8,000 offshore staff on behalf of more than 800 customers in the US, Australia and Europe.

When Emapta was looking for support for its ongoing growth, it needed a banking partner who understood the challenges of operating in a range of global markets.

Emapta is Australian-owned and managed, with its main operations in the Philippines, as well as a presence across South-East Asia, Europe and Latin America. Riding on strong growth in the business, Emapta wanted to move quickly to capitalise on new opportunities and continue expanding Emapta’s service offerings for its customers.

HSBC Australia, in conjunction with HSBC Singapore and HSBC Philippines, put in place US dollar growth facilities to help the company reach its international ambitions, providing upfront capex for new offices, equipment and recruitment.

As we expand our delivery capabilities in Europe, Latin America and elsewhere, we wanted to work with a bank that really understood our business in all the markets where we operate.
Tim Vorbach | CEO and founder of Emapta

"We see a huge opportunity to take our premium outsourcing services to new markets and provide continually improving service for our customers. HSBC has helped us to do that.”

Working to a very tight timeframe, HSBC brought together teams in Singapore, the Philippines and Australia to structure a senior secured loan that worked for all parties. The bank is also providing ongoing support for Emapta’s global treasury function, with foreign exchange, interest rate and liquidity management solutions to help the company collect payments from its global clients and pay staff in multiple locations.

The bank is now the company’s primary financial institution, providing treasury, liquidity management and growth facilities.

HSBC is a natural banking partner to Emapta given our global footprint, expansive ASEAN network and presence in key regions where the business operates.
David Harrity | Head of Corporate & Structured Finance, Commercial Banking, HSBC Asia Pacific

“We were able to structure a competitive deal in a very short space of time and with a complex security package that gives the company the resources and flexibility it needs to continue its international growth.”

The Emapta financing underlines the value of HSBC’s global network to corporate and institutional clients in Asia Pacific who have their sights set on international expansion. HSBC is one of Australia’s leading international banks and has been on the ground in the six biggest markets in the Association of Southeast Asian Nations (ASEAN) for over 135 years, including the Philippines, where the bank is celebrating its 150th anniversary next year.¹

As a global outsourcing specialist, Emapta knows all about the value of international connectivity. In HSBC, it found a banking partner that was a perfect fit.

Disclaimer

This document is prepared by The Hongkong and Shanghai Banking Corporation Limited (“HSBC”) and is for the exclusive use of the person to whom it is provided. It is intended for reference and illustrative purposes only. It does not constitute an offer or solicitation for, or advice or recommendation that you should enter into any transaction with HSBC or any of its subsidiaries or affiliates.

HSBC has based this Document on information obtained from sources it believes to be reliable but which it has not independently verified. All information contained in this Document (including without limitation, information about products, terms and conditions, pricing, forecasts, market influences and HSBC policy) is subject to change from time to time without any obligation on HSBC to give notice of such change to you.

HSBC makes no guarantee, representation or warranty and accepts no responsibility or liability for the contents of this Document and/or as to its accuracy or completeness and expressly disclaims any liability whatsoever for any loss howsoever arising from or in reliance upon the whole or any part of the contents of this Document to the maximum extent permitted by law. You are responsible for making your own evaluation about the products referred to in this document. HSBC recommends that before you make any decision or take any action that might affectyou or your business, you consult with suitably qualified professional advisers to obtain the appropriate financial, legal, accounting, tax or other advice.

© Copyright. The Hongkong and Shanghai Banking Corporation Limited 2024, ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC.