- Article
- Innovation & Transformation
- Digital Adoption
Singapore FinTech Festival: HSBC Innovation Lab Crawl
Launched in 2015, the HSBC Singapore Innovation Lab focuses on driving and developing the next generation of digital and mobile banking needs of corporates with a focus on cash management, liquidity, trade and supply chain.
Held in conjunction with the Singapore Fintech Festival, the fifth edition of the HSBC Singapore Innovation Lab Crawl was held in December 2020 to focus on the latest digital developments in cash management, liquidity, trade and supply chain.
Click on the videos below for key takeaways on:
- Session 1: HSBC’s Liquidity Management Portal and Cash Flow Forecasting tool (14:28 mins watch)
- Session 2: HSBC Omni Collect – digital payments (12:02 mins watch)
- Session 3: Re-imagining the asset ecosystem: digital assets & channels (18:59 mins watch)
- Session 4: HSBC’s transactional FX - building FX and payments ecosystems (16:59 mins watch)
- Session 5: The digital future of trade finance (24:48 mins watch)
- Session 6: Digital wealth and personal banking enhancements (23:26 mins watch)
- Session 7: Evaluating fairness in Artificial Intelligence & Data Analytics (AIDA) decisions for customer marketing (34:49 mins watch)
HSBC Singapore Innovation Lab Crawl Sessions
Session 1: HSBC’s Liquidity Management Portal and Cash Flow Forecasting tool
(14:28 mins watch)
Scott Samson
Director
Liquidity & Investment Products
HSBC
02:36 - Case studies: empowering our clients with digital solutions
03:45 - How to achieve real-time visibility and control of your liquidity?
05:45 - Demo of HSBC's Liquidity Management Portal (LMP)
Session 2: HSBC Omni Collect (12:02 mins watch)
Komgrit Treetipbut
Senior Vice President
Product Management, Southeast Asia
HSBC
00:42 - Payment landscape in Singapore
04:37 - How HSBC Omni Collect helps our clients collect digital payments seamlessly
Click here to access the slides
Session 3: Re-imagining the asset ecosystem: digital assets & channels
(18:59 mins watch)
Rajeev Tummala
Director, Digital & Data
Markets & Securities Services
HSBC
Hashir Rahim
Client Digital Experience Manager, Digital & Data
Markets & Securities Services
HSBC
Rachel Roch
Product Analyst, Digital & Data
Securities Services
HSBC
Tan Xin Yi
Product Analyst, Digital & Data
Markets & Securities Services
HSBC
00:00 - What are digital assets and how will the asset ecosystem evolve?
08:08 - HSBC initiatives - SGX, HKEX & ASX projects - and benefits to clients
12:49 - Client communication channels with Symphony and River Bot
17:08 - Road ahead - co-creating solutions with clients
Click here to access the slides
Session 4: Transactional FX – building FX and payments ecosystems
(16:59 mins watch)
Himanshu Joshi
Head of Transactional FX, Asia
Markets & Securities Services
HSBC
01:44 - Introduction to Transactional FX
05:25 - The Transactional FX journey
07:14 - Building FX ecosystem
Click here to access the slides
Session 5: The digital future of trade finance
(24:48 mins watch)
Joshia Tan
Head of Sales, Global Banking, Singapore
Global Trade Solutions
HSBC
Kyle Junkin
Head of Digital Implementation, Singapore
Global Trade Solutions
HSBC
00:00 - Digital adoption trend in trade finance
06:26 - Third party platforms and API banking
Click here to access the slides
Session 6: Digital wealth and personal banking enhancements
(23:26 mins watch)
Kieren Soh
Head of Digital Commercialisation
Wealth and Personal Banking
HSBC
Ryan Sim
Senior Vice President, Wealth Products Management
Wealth and Personal Banking
HSBC
Ng Kwee Song
Vice President, Cards Product
Wealth and Personal Banking
HSBC
Mahalakshmi Iyer
Vice President, Wealth Products Management
Wealth and Personal Banking
HSBC
00:00 - Open banking-enabled proposition and wealth digital enhancements
19:38 - HSBC credit cards - end to end digital journey
Click here to access the slides
Session 7: Evaluating fairness in Artificial Intelligence & Data Analytics (AIDA) decisions for customer marketing (34:49 mins watch)
Gunjan Bhatt
Head of Data and Analytics
Singapore & Asia Pacific International Markets
Wealth and Personal Banking
HSBC
00:39 - MAS has sponsored "Veritas" to help address challenges faced by Financial Institutions in adopting Marketing Intelligence processes and technologies
01:25 - Principles of Fairness, Ethics, Accountability and Transparency (FEAT) in Artificial Intelligence & Data Analytics (AIDA)
14:02 - Evaluating fairness in AIDA models used for marketing bank's products to fulfil customer's borrowing needs
29:26 - Lessons learnt
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