Terms and Conditions Governing Accounts
- Terms and Conditions (Commercial Banking Customers) (PDF, 6.29MB)
- Terms and Conditions (Global Banking Customers) (PDF, 221KB)
- Terms and Conditions (Business Banking Customers) – HSBC Global Wallet Services Schedule (PDF, 646KB)
Relationship Terms of Business
Customer Mandate sample
Declaration of beneficial ownership and mandates (For existing customers only)
- Limited Company (PDF, 1.44MB)
- Limited Liability Partnership (PDF, 480KB)
- Partnership (PDF, 478KB)
- Sole Proprietorship (PDF, 341KB)
- Limited Partnership (PDF, 320KB)
Corporate Credit Card
- Corporate Card MiVision Enrolment Form (PDF, 939KB)
- Frequently Asked Questions (PDF, 442KB)
- Terms and Conditions Governing OTP Service for Online Purchases (PDF, 322KB)
- World Corporate MasterCard® Cardholder's Agreement (PDF, 714KB)
- Cardholder Nomination form (PDF, 754KB)
- Corporate Card Amendment form (PDF, 1.60MB)
- Corporate Card Giro application form (PDF, 189KB)
- Program Setup form (PDF, 274KB)
- Request for Card Restriction form (PDF, 188KB)
- SmartData application form (PDF, 632KB)
- Transaction Dispute Form (PDF, 577KB)
- MiVision Online Terms of Use (PDF, 160KB)
- MiVision Security Advice (PDF, 240KB)
Corporate PhoneBanking / SMS Alert
- Application form (PDF, 304KB)
- Update of particulars for Corporate PhoneBanking users (PDF, 119KB)
- Update SMS Alert Service Settings (PDF, 213KB)
Electronic Receivables Finance
- User Application Form (PDF, 29KB)
- Board resolution (PDF, 16KB)
- eRF Terms and Conditions and acknowledgment form (PDF, 217KB)
General Administration Forms
Request forms
- Request for balance confirmation (PDF, 141KB)
- Request for Banker's reference (PDF, 70KB)
- Request for email delivery of consolidated billing statements (PDF, 78KB)
Change in signatories
- Specimen signature card (PDF, 100KB)
- Board resolution - change in signatories (PDF, 62KB)
- MCST/Clubs/Associations - change in signatories (PDF, 213KB)
Others
- Business Reply Envelope (PDF, 102KB)
- HSBC Large Denomination Cash Transaction Form (40KB, PDF)
- Loan Drawdown Rollover Payment Smartform (PDF, 1.26MB)
Global Trade Solutions Services
- Standard Trade Terms
- Instant Advice Application form (PDF, 209KB)
- Trade Board Resolution (PDF, 133KB)
Export Forms
- Export Documentary Credit (DC) Bill Negotiation/Trade Collection Instruction (PDF, 2.14MB)
- Application to Transfer a Documentary Credit (DC) (PDF, 1.23MB)
- Application for Amendment to the Transfer of a Documentary Credit (DC) (PDF, 1.16MB)
- Export Bill Discounting Letter of indemnity (PDF, 32KB)
- Application for a Pre-shipment Seller Loan (PDF, 2.75MB)
- Application for a Post-shipment Seller Loan (PDF, 2.27MB)
Import Forms
- Letter of Authorisation for Margin Payment(s) (PDF, 552KB)
- Application for Irrevocable Documentary Credit (PDF, 917KB)
- Amendment to Documentary Credit (DC) Application (PDF, 1.02MB)
- Letter of undertaking for Delivery Order (PDF, 1.03MB)
- Application for Irrevocable Standby Documentary Credit (SBDC) or Amendment of a SBDC (PDF, 1.70MB)
- Trust Receipt (PDF, 91KB)
- Application for Goods Release (PDF, 1.15MB)
- Application for a Pre-shipment Buyer Loan (PDF, 980KB)
- Application for a Post-shipment Buyer Loan (PDF, 1.01MB)
Guarantees
- Letter of Authorisation for Margin Payment(s) (PDF, 552KB)
- Application for a Bank Guarantee or Amendment/Cancellation of a Bank Guarantee (PDF, 1.96MB)
Insurance
- Liability Insurance Claim form (PDF, 31KB)
- Travel and Accident Insurance Policy (PDF, 350KB)
- Liability Waiver Insurance Terms and Conditions (PDF, 174KB)
- Travel Insurance Claim Process (PDF, 274KB)
Making Payments
- Cashier’s Order Application Form (PDF, 160KB)
- Cheque Book Application Form (PDF, 34KB)
- Smartform (Telegraphic Transfer/Local Interbank Fund Transfer/In-House Transfer) (PDF, 3.01MB)
- Standing instructions based on balance (PDF, 11KB)
- Standing instructions based on date (PDF, 543KB)
- Smartform terms and conditions (PDF, 33KB)
Receiving Funds
- HSBC PayNow Corporate – SGQR Service Application Form (PDF, 268KB)
- HSBC PayNow Corporate – SGQR Service Terms and Conditions (PDF, 76KB)
Termination Forms
Guides
- Customer Information Review – Document Upload Guidance (PDF, 342KB)
- HSBC's guide to straight-through processing (PDF, 511KB)
- Smartform step-by-step guide (PDF, 2.32MB)
Renminbi Current Account
Time Deposit Account
- Placement Form (PDF, 814KB)
- Renewal/Withdrawal Instruction form (PDF, 353KB)
- Singapore Deposit Insurance Declaration Form (PDF, 855KB)